It’s been a while since I’ve written. Life has been busy, to say the least, and the right words are not always on the tip of your tongue when you are trying to balance too many things and running on not-enough sleep… As parents, this is too often how we feel about our lives. There are not enough hours in the day. Without realizing how much we need it, we often overlook the places and people who can take tasks off our plate and allow us to breathe a sigh of relief that things are getting done despite our efforts at procrastination.
My brother-in-law is getting married in less than 3 weeks. My daughter is a flower girl. By last Friday, with all the craziness around me (and my penchant for procrastination) I still hadn’t found her a dress. You can just imagine how happy and relaxed this made my mother-in-law. A friend of mine recommended that I check out a site called www.pegeen.com. Figuring that it can’t hurt, I did. The dresses were adorable — right up the alley of what I wanted for my beautiful little princess. I clicked on their live chat feature, figuring that I would get some customer service rep and be given a lot of prepared info for all my questions and concerns. Instead, I was chatting with the owner – Marg – who was amazing and a very quick typist! She helped guide me, and when she saw that I was in a major rush, she told me that she was waiting by the phone and I should call. I did. She answered. What novel customer service! I loved her already.
She was amazingly helpful, and made some very good suggestions. Best of all, the dress will be shipping within the next couple of days and I should have it at the beginning of next week!
Marg, I can’t thank you enough for your help. Mostly, because I didn’t have to run around and now my mother-in-law can find something else to worry about!
In case you want to see the dress – here is a picture – the dress will be in cream with short sleeves and a chocolate brown sash. By the way, they customize all the dresses with different materials, short sleeves, long sleeves, sleeveless.
www.pegeen.com
October 16, 2008 at 10:19 pm |
Thank you so much for your lovely thoughts! We are in fact working towards that deadline right now! Sure hope next time there is a wedding in the family you give us a bit more time – shipping you Monday and then the battle with customs begins – seriously, some one asked me today “what makes you want to do this for so long?” 27 years in fact here at the helm of Pegeen.com….
I do it because it’s like being in a candy store every day with all the wonderful colors that brides choose – over 180 of them! AND I do it for Busy Moms (like me) that need the convenience of a beautiful and well constructed, couture quality flower girl dress (or boy’s suits, let’s not forget them….) without robbing the college fund.
Happy to help,
Marg Hyland, President Pegeen.com
Walking Down the Aisle with Brides Since 1982